Shipping Policy

At Rasikh Gems, we take great care to ensure your precious gemstones and jewelry reach you safely and on time. Please read our shipping policy below for details on delivery timelines, charges, and important information.

Worldwide Shipping

We proudly ship to customers across the globe. No matter where you are located, we will deliver your order with trusted courier partners to ensure safe and reliable delivery.

Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).
  • Once your order is dispatched, you will receive a shipping confirmation email with tracking details.

Delivery Time

  • UAE Orders: Estimated delivery within 2–4 business days.
  • International Orders: Estimated delivery within 7–14 business days, depending on your location and local customs clearance.

Shipping Charges

  • Shipping charges for both UAE and international deliveries are calculated at checkout based on your delivery location and order weight.

Customs, Duties & Taxes

  • For international shipments, customs duties, import taxes, or local charges (if applicable) are the responsibility of the customer.
  • Rasikh Gems is not responsible for delays caused by customs clearance.

Packaging & Insurance

  • All products are securely packaged to protect them during transit.
  • High-value shipments may be insured for extra security.

Undeliverable Packages

If a package is returned to us due to an incorrect address provided or failure to receive it, reshipping charges may apply.

Need Help?

If you have any questions about shipping or need assistance with tracking your order, please contact us at:

📧 Email: info@rasikhgems.ae

📞 Phone/WhatsApp: +971 52731 5949